We are an agile company offering virtual nimble solutions to our clients. We specialize in virtual support for software, tax, accounting, and financial systems. Our expertise extends across the healthcare and technology industries, and all our clients are based in the United States.
Job Description:
The Key Account Analyst – Sales is responsible for managing and growing Aspire 92’s key client relationships while developing new business through online platforms. The role involves a mix of sales strategy, client relationship management, and account performance analysis. The ideal candidate will have strong communication, analytical, and negotiation skills, with a proven ability to convert leads into long-term clients.
Key Responsibilities & Duties:
- Manage and nurture key client relationships, ensuring client satisfaction and repeat business.
- Develop and execute sales strategies to acquire new clients through Upwork and other online platforms.
- Identify and pursue cross-selling and upselling opportunities within existing client accounts.
- Prepare and deliver client proposals, quotations, and presentations tailored to client needs.
- Analyze sales performance metrics, market trends, and client data to guide strategy and decisionmaking.
- Collaborate with internal teams (finance, operations, marketing) to ensure smooth client onboarding and project delivery.
- Maintain strong knowledge of Aspire 92’s service offerings (tax, accounting, software, and financial systems).
- Ensure accurate documentation of client communications, proposals, and contracts in CRM tools.
- Represent Aspire 92 professionally across all virtual sales platforms, ensuring compliance with Upwork and client standards.
Requirements & Qualifications:
- Degree in Marketing, Business Administration, Finance, or a related field preferred.
- Proven experience in sales, business development, or account management, ideally in B2B or professional services.
- Experience working with Upwork or other online freelance platforms is highly desirable.
- Excellent English communication, negotiation, and interpersonal skills.
- Strong analytical skills with the ability to interpret client and sales data to improve performance.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint) and CRM tools (HubSpot, Salesforce, or similar).
- Familiarity with healthcare, finance, or technology industries is a plus.
- Advanced proficiency in Microsoft Excel; experience with tax or reporting tools (e.g., Drake, ProConnect, or Power BI) is a plus.
- Excellent communication and client management abilities in a virtual environment.
Skills:
- Detail-oriented and organized
- Excellent communication and teamwork
- Proactive and results-driven mindset
Job Category: Finance, Accounting, Business, Sales
Job Type: Full Time
Job Location: Karachi
